I just read again “How to Win Friends and Influence People” and noted the following,
*which is a good reminder for everybody in any aspect/subject.
Always start with a compliment
Begin in a friendly way
Criticism is dangerous
Judge not, that ye be not judged
Speak ill of no man
Reward good behavior
How can I make this person want to do it?
Human nature = the desire to be important
Honest appreciation got results where criticism and ridicule failed.
Develop the best that is in a person is by appreciation and encouragement
Talk in terms of what the other person wants
Get the other person’s point of view and see things from that person’s angle as well as from your own.
You can make more friends in two months by becoming interested in other people than you can in two years by trying to get other people interested in you
Become genuinely interested in other people.
The effect of a smile is powerful
The importance of remembering and using names
To be interesting, be interested
Ask questions that other persons will enjoy answering.
Encourage them to talk about themselves and their accomplishments.
Always make the other person feel important
Do unto others as you would have others do unto you.
Tell people they are wrong = Hurt their intelligence, judgment, pride, feelings and self-respect.
You cannot teach a man anything; you can only help him to find it within himself.
Be wiser than other people if you can; but do not tell them so.
If a person makes a statement that you think is wrong = Answer “I may be wrong. Let’s examine the facts
If you are wrong, admit it quickly and emphatical
Get the other person saying “yes, yes” immediately
Let the other person do a great deal of the talking.
Let the other person feel that the idea is his or hers.
Try honestly to see things from the other person’s point of view.
Be sympathetic with the other person’s ideas and desires.
Begin with praise and honest appreciation
Talk about your own mistakes before criticizing the other person.
People are more likely to accept an order if they have had a part in the decision that caused the order to be issued.
Ask questions instead of giving direct orders.
Give the other person a fine reputation to live up to
Use encouragement. Make the fault seem easy to correct.